Answers, fast.

Search the help centre or ask AI support directly.

Support hours:
24/7
AI support:
In app
Articles:
TBD
Average response:
TBD
Languages:
TBD
Security reporting:
Available

What do you need?

Most questions have an answer here already. What does not can go to support directly, any hour of the day.

Getting started.

Creating your account, claiming your handle, and setting up recovery.

Getting started.

Still stuck?

Your 3 easy steps

FAQs

Find out all you need to know.

How do I contact support?

Through the app or the help centre. Support runs around the clock.

Will you ever ask for my recovery details?

Never. Anyone who does is not us.

How do I report a security issue?

Through the customer support flow in the app.

  • Support around the clock.
  • AI support in app.
  • We never ask for recovery details.

Help Centre

Answers, fast.

Digital asset values can fluctuate. defi.com does not provide investment advice.